Job Description

Archdiocese of Milwaukee Catholic Cemeteries
Location: Holy Cross Cemetery
7301 West Nash Street Milwaukee, Wisconsin 53216

In the Family Service Advisor role you will…

• Live your faith, not just clock in. Join an organization built on Catholic values, where you're seen as a missionary disciple — someone placed at the threshold where human grief meets divine mercy.
• Guide families, don't just sell to them. Through consultative, relationship-driven conversations, you'll walk families through the Order of Christian Funerals and their options — accompaniment first, arrangement second.
• Own your success. You're never doing it alone. Work autonomously and build your own path forward, backed by a team that forms and sustains you along the way.
• No two days the same, because no two family experiences are the same. From arrangement meetings to committals to parish outreach, you'll be present across the full arc of a family's journey, in a dynamic, fast-paced role.

Compensation and Benefits

• $43,888 base salary and u ncapped commission
  • Additional bonus opportunities
• Full benefits package includin g: 
  • Full benefit package through the Archdiocese of Milwaukee
  • Retirement benefits 
  • Paid time off 

Get to know us…

CFCS partners with Dioceses across the U.S. in the operation of their cemeteries. We are founded in faith and provide a vibrant community for employees and families we serve. We’ve been doing this for 20+ years and have developed tools to help each person grow in their role, in the industry, and in service to families.

The work we do is founded in our Core Values–Share the Journey, Serve with Care, and Make It Happen

We're looking for someone with…

• 2-4 years working in a sales environment having face-to-face contact with the customer
• Interest in working in a Catholic environment.  This is about calling, not checkboxes. All faiths and backgrounds welcome — what we need is a heart that's genuinely drawn to this mission.
• Excellent interpersonal and communication skills, displaying compassionate care, both in person and on the telephone
• Strong organization and excellent time management skills
• Bilingual Spanish language skills (verbal, and written)
• Proficient computers, software, and technology aptitude
• Valid Driver's License

Additional Pre-Employment Requirements

• The Archdiocese team will facilitate:
  • Background Check
  • Reference Checks
  • Safe Environment Training
  • Sales Aptitude Assessment

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